Website development plans:
All projects less than $500 will require 100% advance payment.
No refund will be processed if the design is pre approved.
In the instance where it is determined that the design and website is not working out for you, we will refund 70% of the amount paid.

Mobile development application plans:
All projects less than $700 will require 100% advance payment.
No refunds will be processed if the mock up is approved.
In the instance where the app has issues and we are not able to fix it, we will refund 90% of the amount paid.

IT Support plans:
In case the customer is not satisfied, we offer 7 days money back guarantee for all our IT support plans.
After 7 days money back guarantee period and within the first 30 days, 50% of the total amount paid will be refunded.
After 30 days, no refund will be processed.

All refund requests must be submitted through email : support@smarttechsecuritysolutions.com
refund policy